Cookie Policy

Al-Murjan Medical Center Co. Ltd. – Al Salama Hospital (Al Salama Hospital) takes data privacy very seriously and this cookies policy is designed to help you understand how we use cookies on this Website (defined below). We encourage you to read the whole policy before using our website.

Our website, available at (https://alsalamahospital.com), (the Website) uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you use our Website and also allows us to improve our site.

A cookie is a small text file consisting of letters and numbers which are generated and that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

By clicking on the “I accept” button on the Cookie banner, you agree to the use of cookies on your browser. You may revoke your consent at any time by changing your cookie preferences as set out at the image below

Type of cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors to our Website and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Third parties

Please note that we may share your information with third parties who may also use cookies over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Google Ads

Google Analytics

Social media platforms ( Ads )

Analysis Platforms

360 Tracking platforms

Cookie preferences

To deactivate the use of third-party advertising cookies, you may visit the third-party page to manage the use of these types of cookies.

Most web browsers (including Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari) allow you to control your cookie settings and to delete any cookies already stored on your computer or other devices, including strictly necessary cookies. To do this, follow the instructions provided by your browser (usually located in the “Help”, “Tools” or “Edit” settings), or see the instructions provided by the browsers listed here: Microsoft Edge, Google Chrome, Mozilla Firefox and Apple Safari. 

You can control the use of cookies on your device, including deleting and blocking the cookies we and others use, through the browser settings on your device. Please note that if you configure your browser to disable cookies, you may not be able to access secure areas of our Website and access certain services. Additionally, if you disable cookies, other parts of the services may not function properly. 

Updates

We keep our cookies policy under regular review, and we will place any updates on our Website.

Personal data

All personal data we collect through cookies will be processed according to our Privacy Policy, which you can view at (https://alsalamahospital.comen/privacy-policy/).

Language

This Cookies Policy has been drafted in the Arabic and English languages, and the parties agree that the Arabic language shall be the binding and controlling language for all matters relating to the meaning or interpretation of this Cookies Policy.

Contact us

If you have any questions about the use of cookies, please email info@alsalamahospital.com

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Active Campaign

Marketing

Usage

We use Active Campaign for marketing automation (automated email marketing). Read more about Active Campaign

Sharing data

For more information, please read the Active Campaign Privacy Statement.

Marketing

Name
u_sclid
Expiration
1 year
Function
Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement
Name
u_sclid_r
Expiration
1 year
Function
This cookie is used for marketing purpose.
Name
prism_*
Expiration
2 years
Function
Store and track interaction

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
readabler
Expiration
Function
Accessibility functions
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wp-settings-time-*
Expiration
1 year
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wp_lang
Expiration
session
Function
Store language settings
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users
Name
quform_session_*
Expiration
Function
For the contact forms

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
topicsLastReferenceTime
Expiration
Function
Meta Pixel to remember the last time it checked browser topics for personalized advertising.
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

Google reCAPTCHA

Functional, Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Marketing

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

LinkedIn

Marketing, Functional, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing

Name
li_adsId
Expiration
Function
First-party identifier generated by the Insight Tag to help support conversion tracking as an additional signal
Name
lms_ads
Expiration
30 days
Function
Store and track visits across websites
Name
_guid
Expiration
90 days
Function
Store and track a visitor's identity
Name
li-oatml
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
li_sugr
Expiration
90 days
Function
Store and track a visitor's identity
Name
UserMatchHistory
Expiration
30 days
Function
Provide ad delivery or retargeting

Functional

Name
sdsc
Expiration
session
Function
Provide load balancing functionality
Name
li_gc
Expiration
6 months
Function
Store cookie consent preferences
Name
BizographicsOptOut
Expiration
10 years
Function
Store privacy preferences

Statistics

Name
lms_analytics
Expiration
30 days
Function
Store and track a visitor's identity
Name
AnalyticsSyncHistory
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
li_alerts
Expiration
1 year
Function
Store if a message has been shown
Name
bcookie
Expiration
1 year
Function
Store browser details
Name
lidc
Expiration
1 day
Function
Provide load balancing functionality
Name
bscookie
Expiration
1 year
Function
Store logged in users

Adobe Fonts

Functional, Marketing

Usage

We use Adobe Fonts for display of webfonts. Read more about Adobe Fonts

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Functional

Name
adobeCleanFontAdded
Expiration
Function
Manage your current font selections

Marketing

Name
Adobe Fonts API
Expiration
expires immediately
Function
Read user IP address

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_user_data
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
cmplz_id
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_saved_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed
Name
cmplz_saved_categories
Expiration
365 days
Function
Store cookie consent preferences

Snapchat

Marketing

Usage

We use Snapchat for advertising.

Sharing data

For more information, please read the Snapchat Privacy Statement.

Marketing

Name
_sctr
Expiration
Function
Name
_scid
Expiration
Function
Name
_scid_r
Expiration
Function
Name
_ScCbts
Expiration
1 year
Function
This cookie is associated with Snapchat and is used for targeted advertising

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Functional

Name
woocommerce_items_in_cart
Expiration
session
Function
Store items in shopping cart
Name
woocommerce_cart_hash
Expiration
1 day
Function
Store items in shopping cart
Name
wp_woocommerce_session_*
Expiration
session
Function
Store performed actions on the website

Automattic

Statistics

Usage

We use Automattic for website development. Read more about Automattic

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name
tk_qs
Expiration
30 minutes
Function
Provide functions across pages

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Store the user's usage history
Name
sbjs_current_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_first_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
session
Function
Store and track interaction
Name
sbjs_udata
Expiration
6 months
Function
Store a unique session ID
Name
sbjs_session
Expiration
30 minutes
Function
Store and count pageviews

Microsoft Clarity

Marketing, Statistics

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more about Microsoft Clarity

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing

Name
_clck
Expiration
1 year
Function
Store a unique user ID

Statistics

Name
_clsk
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

WPML

Functional

Usage

We use WPML for locale management. Read more about WPML

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Expiration
1 day
Function
Store language settings

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more about Wordfence

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name
wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

TikTok

Marketing, Functional

Usage

We use TikTok for video display. Read more about TikTok

Sharing data

For more information, please read the TikTok Privacy Statement.

Purpose pending investigation

Name
*_mode
Expiration
Function
Name
f
Expiration
persistent
Function

Marketing

Name
s_v_web_id
Expiration
session
Function
Store if the user has seen embedded content
Name
MONITOR_WEB_ID
Expiration
3 months
Function
Store if the user has seen embedded content
Name
tt_webid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
tt_webid_v2
Expiration
1 year
Function
Store if the user has seen embedded content
Name
ttwid
Expiration
1 year
Function
Store if the user has seen embedded content
Name
webapp_session_id
Expiration
session
Function
Store a unique session ID
Name
webapp-session-referer
Expiration
session
Function
Store referring website
Name
webapp_tiktok_privious
Expiration
session
Function
Store if the user has seen embedded content
Name
webapp_extra_data
Expiration
session
Function
Provide functions across pages
Name
webapp_original_traffic_type
Expiration
session
Function
Store if the user has seen embedded content
Name
guide-login-config
Expiration
persistent
Function
Store a unique user ID
Name
__tea_cache_tokens_*
Expiration
persistent
Function
Store a unique session ID

Functional

Name
csrf_session_id
Expiration
session
Function
Provide protection against hackers
Name
tt_csrf_token
Expiration
session
Function
Provide protection against hackers
Name
_abck
Expiration
1 year
Function
Provide protection against hackers
Name
__tea_cache_first_*
Expiration
persistent
Function
Provide load balancing functionality
Name
webapp-newuser
Expiration
persistent
Function
Store first visit to the site
Name
autoplay-config
Expiration
persistent
Function
Store configuration
Name
webapp-video-mute
Expiration
persistent
Function
Store configuration

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

CloudFlare

Functional

Usage

We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare

Sharing data

For more information, please read the CloudFlare Privacy Statement.

Functional

Name
__cf_bm
Expiration
30 minutes
Function
Read and filter requests from bots

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Google Fonts API
Expiration
expires immediately
Function
Read user IP address

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

Vimeo

Statistics

Usage

We use Vimeo for video display. Read more about Vimeo

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user's usage history

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

WhatsApp

Functional

Usage

We use WhatsApp for chat support. Read more about WhatsApp

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Functional

Name
wa_lang_pref
Expiration
6 days
Function
Store language settings
Name
wa_ul
Expiration
session
Function
Provide access